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How we operate
AustralianSuper is committed to providing quality service.
For this reason, we only employ managers and specialist staff in-house, and complement their expertise with external service providers.
In-house expertise
- Management – the Board of Directors oversees all aspects of AustralianSuper
- Operations – on a day-to-day level, our senior managers ensure AustralianSuper runs smoothly and that service standards are met or exceeded
- Marketing – to retain our size-related competitive advantage we develop marketing strategies to retain and increase AustralianSuper’s significant membership base
- Communications – we believe educating and communicating with our members and employers is vital and AustralianSuper is committed to producing publications and other communication resources of the highest quality
- Account service – we employ a team of Relationship Managers to assist employers and members with their superannuation and Fund-related queries.
External service providers
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Accountant:
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Superpartners Pty Ltd
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Actuary:
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The Heron Partnership Pty Ltd
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Administrators:
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Superpartners Pty Ltd
Mercer (Corporate Division)
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Bank:
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National Australia Bank
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Brand identity:
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R-Co
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Communications:
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Red Flame Design, Publicity Works, DT Design
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Custodians:
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JP Morgan Chase Bank
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External auditor:
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Ernst & Young
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Group life insurer:
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CommInsure – the registered business name of The Colonial Mutual Life Assurance Society Limited ABN 12 004 021 809
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Internal auditor:
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PricewaterhouseCoopers
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Investment managers:
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Click here
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Legal advisers:
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Holding Redlich
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IFS Legal Pty Ltd
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Deacons
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Principal investment advisers:
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JANA Investment Advisers Pty Ltd
Frontier Investment Consulting
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Tax adviser:
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KPMG
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