Rolling over your super? You’ll notice delays.

Our usual rollover and DASP processing times have been delayed by some unexpected downtime in ATO systems, which commenced 2nd February 2017.

For now, here’s what’s affected:

  • Rollover processing into AustralianSuper
  • Rollover processing out of AustralianSuper
  • Rollover processing out of AustralianSuper to a Self Managed Super Fund (SMSF)
  • Pension applications (including transferring within AustralianSuper and from outside AustralianSuper)
  • Employer contributions
  • Departing Australia Super Payments (DASP) processingRollover processing into AustralianSuper

While we can’t fix the problem, rest assured we are doing everything we can to ensure we return to normal processing times as soon as possible including getting regular updates from the ATO.