Online access and some transactions will be temporarily offline while we upgrade our member portal and mobile app.
We’re making improvements to your experience when you login to your account online. As we transition over to the new member portal and mobile app some transactions and applications will be temporarily unavailable. During this time you can access the forms you need below.
When
Limited access to forms - from 5pm AEST/AEDT on Thursday 10 November, 2022.
Member Direct - from 4pm AEST/AEDT on Friday 11 November, 2022.
Online member access – from 11am AEST/AEDT on Saturday 12 November, 2022.
All transactions will be back online on Sunday 13 November, 2022.
Forms
You can return the completed form to AustralianSuper, GPO Box 1901, Melbourne VIC 3001 or upload a copy via the website to australiansuper.com/email (Under Your enquiry select Online help as the reason and File upload as the enquiry topic.)
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Make an investment change (super)(1)
Complete this form if you need to make a change to your investments during the limited service period (see above).
Investment choice – Superannuation account - pdf, 143KB
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Make an investment change (choice income accounts)(1)
Complete this form if you need to make a change to your investments during the limited service period (see above).
Investment choice form (Retirement Income account) - pdf, 160KB
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Make a contribution via direct debit(1)
Complete this form if you need to make a direct debit contribution to your super during the limited service period (see above).
Add to your super with after-tax contributions - pdf, 138KB
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Withdrawals forms(3)
Complete this form if you need to make a make a benefit payment request during the limited service period (see above).
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Spouse contribution(1)
Complete this form if you need to make a spouse contribution during the limited service period (see above).
Contribute for your spouse - pdf, 69KB