Keeping your super safe

We're committed to helping you protect your super. Learn about the simple steps you can take to protect your privacy and identity from theft.

Protecting your privacy and identity

Identity theft occurs when your personal information is used to carry out fraudulent activity, like accessing your AustralianSuper online account and attempting a withdrawal.

We have secure measures in place to ensure your super is safe. However, there are additional things you can do to reduce the risk of identity theft on your account.

 

If you think you've been scammed

If you think your AustralianSuper account may have been compromised due to a phishing scam, keep calm and follow these steps:

 

Report it to us

Through the mobile app (the fastest option), email or by calling us on 1300 300 273.

Change your passwords

Change your passwords and call relevant financial institutions to let them know what's happened.

Contact IDCARE

Contact IDCARE, Australia and New Zealand's national identity and cyber support service.

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