Your 2018 annual statement is coming

Most members should receive their annual statements by mid-September or mid-October. 
What type of account do you have?  When will you receive your statement?
Choice Income/TTR Income From Monday, 10 September 2018
Super From Tuesday, 25 September 2018

If you became a member after 30 June 2018, you won’t receive a statement. You can log into your online account anytime to view transactions, insurance cover and update your details or download the app. Visit


How to access your statement online

If you’ve opted for an online statement this year, you’ll receive an email to let you know when it’s ready to access. Once available, you can download a PDF copy of your statement by logging into your online account. If you haven’t set up your online account, you can activate now at Remember to have your member number handy.

We're here to help

In the meantime, if you have any questions about your account, please call us on 1300 300 273 from 8am to 8pm AEST weekdays.

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