New Employer Portal Pilot program

You’ll be sent an invitation to register for a live Employer Portal webinar.

Join our webinar and we’ll walk you through the platform, the pilot timeline and information on how you can prepare.

We’ll send you an email with tasks that you’ll need to complete before the pilot starts.

You’ll be sent an email which will give you access to the Employer Portal registration process. You’ll need to register so you can complete the migration checklist in the portal.

During the pilot, we’ll ask for feedback on:

• the registration process
• contribution management
• onboarding and offboarding staff, and
• other administrative actions.

Our Partnership Team will continue to provide support and remain available to ensure a smooth pilot period and answer any questions you may have.

Once you’re all set up in the Employer Portal, you can use it for all future super contribution admin requirements if you choose to.

We’re moving to the new Employer Portal, which is a self-service administration platform with an integrated clearing house, provided by Wrkr. It’s designed to support employers in managing their super obligations, including changes under the Payday Super legislation. AustralianSuper’s arrangement with QuickSuper will come to an end in 2026 (we’ll provide the exact date on this webpage when it’s confirmed).

AustralianSuper will start the process in 2026 (the exact date is yet to be confirmed and we’ll update the answer to this question when it is). The first step will mean QuickSuper is placed into 'read-only' mode where your information is still available, but you won’t be able to make changes or contributions. You’ll have 12 months from the date 'read-only' mode is activated to access, download and store historical contribution records. After the 12-month period, QuickSuper will no longer be accessible via AustralianSuper.

The arrangement between AustralianSuper and QuickSuper will end in 2026. You’ll need to complete your transition before the arrangement ends and you can then use the portal for all future super contributions. After you’ve activated your new Employer Portal account, QuickSuper access will become ‘read only’. This means you won’t be able to make any changes in QuickSuper but you can see your contributions history for approximately 12 months from the date it becomes ‘read only’. We recommend you download any reports required for recordkeeping purposes.

Read only access to your contribution history will be available for approximately 12 months after you’ve activated your new Employer Portal account. We recommend downloading any reports required for recordkeeping purposes as part of your transition to the new portal.

It's a one-stop digital experience - you'll be able to create/find members, upload or enter contributions, validate data in real time, submit and track status, and export reports, all in one place, with clear prompts and alerts to keep you moving without needing to navigate multiple systems.

The existing solution requires two different logins. With the new Employer Portal, access to clearing house and employer administration will be within one secure login, with MFA and role-based access.

Yes, it is. The Employer Portal offers enhanced security through MFA. You can choose to authenticate your access using either the Google Authenticator app, or by receiving a one-time code via your mobile phone. If you don’t have access to a work device, you can use a personal device.

Yes, you can. Each user needs to be set up with a unique, individual email address (not shared mailboxes). This supports MFA, audit trails and secure user management. This security feature is required by the Australian Tax Office to enable the Employer Portal to link to the employee stapling service.

The Employer Portal uses clean screens, guided forms and clear status labels to make the platform easier to navigate, reduce errors and assist with task completion.

Business owners, bookkeepers and payroll service providers acting on behalf of employers.

Real-time validation and clear status tracking are designed to help you resolve any entry exceptions (errors) quickly.

If your business, or the business you’re performing super admin for has many entities, multi-entity switching enables contributions to be made through a single log in.

Smart alerts and in-product guidance are provided to help you stay on track of your super obligations.

You can choose to bulk upload your contribution files for multiple employees in one go, then reuse templates next pay cycle if there have been no staff changes since the previous upload.

The portal is ready for the Payday Super legislation and is planned to evolve along with future legislative changes.

The Employer Portal supports the industry standard SAFF file format, which most payroll and HR systems produce. Additionally the QuickSuper file format will be supported by the Employer Portal.

If your payroll or HR system produces a different contribution file or you use a custom file format, the Employer Portal offers a file mapping tool. To use the tool you need to save your contribution file in .csv format. It also needs to include the minimum data that SuperStream requires for contribution submissions. The relevant fields in your files can then be translated into SAFF format. The settings will be saved so it’s simple next time you need to upload a file using the same format.

We aim to minimise any disruption, and there will be no planned downtime in your ability to access clearing house services. We’ll communicate timelines and provide support so contributions and other clearing house services can continue smoothly.

This web page will be updated with materials as they become available. The new Employer Portal has been designed to provide a user-friendly interface to guide you to take the next steps. If you choose to register to use the portal, you’ll have step-by-step guides that are accessible via the ‘Help’ icon within the Employer Portal. Alerts and real- time information will provide status updates as you complete your super administration tasks.

AustralianSuper have dedicated resources to assist with any issues that may arise during the transition. You can contact the support team provided at BusinessHelp@australiansuper.com or your dedicated Partnership Manager. You can also call our contact centre on 1300 300 273 from 8am to 8pm AEST/AEDT weekdays.

As you work through the contribution process, built-in validation will highlight any issues or errors for correction before submission. This will reduce rework and processing efforts.