Your Super Snapshot

Question 2 is coming your way.

More than 40% of Australians have moved house one or more times in the last five years1. Do you know if your contact details on your super account are up to date?

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Just 13.5% of members checked their contact details last year

Only 13.5% of AustralianSuper members aged 30-49 checked their details online in 20222.

Why it’s important to keep your details up to date

Making sure your contact details – like your postal address, email and phone number – are current means that your super fund can get in touch with you about your account if they need to.

Making sure your name and address is up to date in your super account will also help any lost or unclaimed super make its way back to you. In 2022, there was around $16 billion in lost and unclaimed super in Australia3.

Check your account details

Log in to your account

Log in to your account

You can log in to your account online or via the AustralianSuper mobile app. If you haven’t registered for online access to your account, it’s easy to set up.

Locate your contact details

Locate your contact details

On the app, select ‘More’ then ‘My details’.
On the online portal, click on the profile button in the top right corner and select ‘Contact details’ from the dropdown menu.

Update your details

Update your details

If you notice your contact details are outdated, it’s a good idea to update them with the most current information. This includes your email address, phone number and postal address.

Use the app

Get the AustralianSuper app to access your account on the go.

Download the app
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