Getting started with your AustralianSuper account

Welcome to AustralianSuper, Australia’s largest super fund1. Now that you’ve received your Welcome pack and your first super payment, here’s how you can make the most of your account and take control of your super.

Set up your account access

  • Have your member number handy to set up access via the secure Member Portal or the AustralianSuper app.
  • Update your contact details with a personal email and mobile number to help ensure your information stays up-to-date, even if you change jobs.
    • If updating mobile, you'll need access to your email and vice versa. You can change your mobile number and email address in the app or the Member Portal once you’re logged in.
    • For mobile number changes: We'll verify your identity with a security code sent to your email address.
    • For email address changes: We'll verify your identity with a security code sent to your mobile number.
  • If you haven’t provided your personal mobile number or email address, please call us on 1300 300 273 8am to 8pm AEST/AEDT weekdays.

Set up your insurance

A Start your basic cover form is included in your Welcome pack so you can:

Start your basic cover

Start your basic cover2 before you meet both age and balance requirements. You'll need to apply within 120 days of the date of your welcome letter.

Cancel some or all of your cover

If you don’t want basic cover to start automatically when you're eligible, you can opt out by cancelling it. If you want cover later you’ll need to apply and provide detailed health information for the Insurer to consider.

Change your individual work rating

You’re automatically provided with the default Blue Collar work rating, which is the most expensive. Check if you’re eligible for a different work rating.

Work out how much cover you may need

To help you work out how much insurance cover you may need use the insurance calculator.

Apply for an insurance transfer

Read the Applying for an insurance transfer fact sheet for step-by-step instructions on how to transfer cover from another fund or insurer and to find out if it’s right for you.
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Consider combining your super accounts

To help make managing your super easier, consider putting it into one super fund3. We recommend seeking financial advice before consolidating.

Nominate a beneficiary

Nominate who you’d like to receive your account balance and insurance benefit (if applicable) if you pass away.

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