Super is an important part of the onboarding process for new starters with your employee’s right to choose a super fund a key focus. As an employer and valued business partner, we’re here to help make onboarding easier.
Always provide your new starter with a Standard Choice form
Employers are required to offer new starters who are eligible to choose their super fund an ATO Superannuation standard choice form within 28 days of their commencement date . If they don’t complete and return the form, you will need to check whether they have a stapled fund and pay their super into it.
Why your new employees should provide their personal contact details
When a new employee starts their job, it’s important you get their personal email address and mobile number to set up their super account – rather than using a work email and mobile number. This ensures their contact information remains up to date, even if they change jobs.
Using employees’ personal contact details also helps prevent fraud, according to the Federal Government’s MoneySmart website:
‘Make sure your super fund has your correct mobile number, email and postal address. This will help them get in touch with you if there's any suspicious activity on your account.’
Getting it right from the start
Including new employees’ personal email addresses and mobile numbers for their first SG contribution is the best way to ensure your new starters can access their new super fund from the beginning.
It also allows members to receive information about their superannuation benefits, beneficiaries, insurance arrangements, offers and important dates – and to be contacted directly if required. Also – by using electronic communications, it lowers costs for the Fund and reduces the environmental impact of paper waste.
Why a personal email address and mobile phone number are better
With today’s agile job market, people can move jobs quite frequently and it’s easy for employees to forget what they’ve used their work email address for. Using employees’ personal contact details ensures they can always access their account, even if they change jobs. It also means that employees can update their residential address, so important hard copy updates get mailed to the right address.
Provide your new starter with information they need to make an informed choice
Which super fund to join is always your employee’s choice to make. You can help them make an informed choice by making sure they have resources to accompany the ATO Standard Choice form.
For a quick overview of AustralianSuper download ‘Shaping your future together’ or for more detail they can check out our ‘Day One’ online resource.
For information about super funds, they can use the Government’s YourSuper comparison tool.
If your new starter needs financial advice, you can refer them to a licensed financial adviser.