Forms & fact sheets

Everything you need to know, plus all the things you need to fill in.

Important notice

We are currently experiencing some postal delays as a result of stage four lockdown measures announced by the Victorian Government. If you've sent us a form or an enquiry via Australia Post, it may take us a little longer than usual to get back to you.

We are prioritising the following requests for you:

  • pension payments 
  • new or existing insurance claims
  • withdrawal requests (including compassionate grounds or financial hardship)
  • switching to AustralianSuper
  • updating your account details.

The quickest way to get in touch with us is through our website at where you can:

  • make an enquiry
  • upload and send us a scanned copy of a completed and signed form, or
  • make a complaint.

Or, you can contact us using the AustralianSuper mobile app messenger function or send us a live message.

Most popular

Letter of Compliance (Ask an employer to pay super into your AustralianSuper account) PDF, 94KB

Pay my super into AustralianSuper PDF, 56KB

AustralianSuper Product Disclosure Statement PDF, 629KB

Employer Brochure PDF, 502KB

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