Make a claim

We’re here to help guide you, and the beneficiaries of members who’ve passed away, through the process of making a claim.

How to claim

To talk about a possible claim, call us on 1300 667 387 (8am to 5pm AEST/AEDT Monday to Thursday, 8am to 5pm AEST/AEDT Friday). An AustralianSuper insurance representative will be able to help you.

You can learn more about making insurance claims by downloading our fact sheets below.

Applying for Income Protection payments form PDF, 185KB

Applying for a Total & Permanent Disablement payment PDF, 124KB

Applying for a payment after a member dies PDF, 187KB

Insurance Guide PDF, 3.0MB


What happens when you make a claim?

Once you’ve applied, you’ll be assigned a case manager. Your case manager will help you understand the process and look after your application from start to finish.

They’ll also work with you to make sure we receive all the required information to process your application as smoothly as possible.

Get your payout to the right people

Make sure your money ends up in the right hands. Nominate your beneficiaries today.

Learn more
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