Make a claim

We’re here to help guide you, and the beneficiaries of members who’ve passed away, through the process of making a claim.

What happens when you make a claim?

Once you’ve applied, you’ll be assigned a case manager. Your case manager will help you understand the process and look after your application from start to finish.

They’ll also work with you to make sure we receive all the required information to process your application as smoothly as possible.

How to claim

To talk about a possible claim, call us on 1300 667 387 from 8:30am to 5pm AEST/AEDT weekdays. An AustralianSuper insurance representative will be able to help you.

You can learn more about making insurance claims by downloading our fact sheets below.

checklist-icon
Applying for Income Protection payments form PDF, 142KB

Download
checklist-icon
Applying for a Total & Permanent Disablement payment PDF, 141KB

Download
checklist-icon
Applying for a payment after a member dies PDF, 187KB

Download
form-icon
Insurance Guide PDF, 3.0MB

Download
Back to top