Is there a cost for financial advice?
Simple super advice
For most over-the-phone advice about your AustralianSuper account, there’s no additional cost, as it’s included in your membership.
For more detailed retirement advice, such as transition to retirement and/or starting a pension account, a small fee may be payable from your super account.
Comprehensive financial advice
Your first meeting with a professionally qualified financial adviser is complimentary – and all about you. Your personal and financial circumstances and what’s important to you are discussed. No personal financial advice is provided in your first meeting.
If you agree to proceed with personal financial advice, a one-off fee will be payable for the preparation of a personalised Statement of Advice (SOA). The actual cost may vary depending on the nature and complexity of the advice and will be agreed upfront in writing.
Where the advice relates solely to your AustralianSuper account, you can choose to pay for it from your account.
Paying for financial advice with your super
Where the financial advice relates solely to your AustralianSuper account, you can choose to pay for it from your account. Alternatively, you can pay for the advice via credit card or BPAY.
All fees are agreed to upfront.
AustralianSuper never pays bonuses, incentives or commissions to advisers in any form.
What you get with comprehensive advice
Getting to know youYour first meeting is complimentary – and all about you. Your personal and financial circumstances and what’s important to you are discussed. Your adviser can then help determine the nature and complexity of advice you need and discuss any costs involved. No personal financial advice is provided in your first meeting.
Setting a planUsing information from your first meeting, and with your agreement, your adviser researches solutions available and develops a personalised financial plan called a Statement of Advice (SOA). This outlines the best way forward to meet your personal and financial goals and any costs involved.
Presenting the planYour financial adviser outlines the recommendations in the SOA, and explains how the advice meets with your goals and is in your best interests. They also answer any questions you may have about the advice and the next steps needed.
Taking actionAdvice is only good advice if it’s put into action. Once you’re comfortable with the recommendations, your adviser carries them out and keeps you informed at every step.