Super must be paid to eligible employees at least quarterly using an online payment system. Thankfully, AustralianSuper is here to help with a fast, free and secure super clearing house called QuickSuper*.
Already with QuickSuper?
Make a payment
What is QuickSuper?
QuickSuper offers AustralianSuper employers a fast, free and secure, government compliant online payment system that streamlines your superannuation payments. If you want to sign up for QuickSuper, you can apply online or contact us for support.
How to pay super with QuickSuper
You can pay super in 3 easy steps.
There are many benefits in paying super to employees using the QuickSuper clearing house. First of all, QuickSuper makes it easy to pay employees’ super in one single payment, no matter what super fund they belong to. Secondly, QuickSuper complies with SuperStream – this is the way businesses must pay employee superannuation guarantee (SG) contributions to super funds. And finally, it’s fast, free and secure.
QuickSuper does much more than just pay super. You can also:
- create accounts for new employees
- make additional or voluntary contributions
- update business and employee details
- use reporting to reconcile payments
- create a detailed audit trail
- choose your super payment frequency: weekly, fortnightly, monthly or quarterly.
*QuickSuper is a registered trademark and a product owned and operated by Westpac Banking Corporation ABN 33 007 457 141. Westpac’s terms and conditions applicable to the QuickSuper service are available after your eligibility for the free clearing house service is assessed by AustralianSuper. A Product Disclosure Statement (PDS) is available from Westpac upon request. AustralianSuper doesn’t accept liability for any loss or damage caused by use of the QuickSuper service and doesn’t receive any commissions from Westpac if employers use this service. You can choose to make your contributions using a different service, but it needs to meet the government’s minimum data standards, visit ato.gov.au
We’re here to help you make super payments
AustralianSuper provides employers with a dedicated service team to help you set up QuickSuper and provide assistance with paying super when you need it. Call us on 1300 300 273, 8.00am to 8.00pm weekdays AEST/AEDT.
Once you have registered with AustralianSuper, you’ll receive a Guide to working with AustralianSuper. This includes step by step instructions on how to set up a new employee in QuickSuper, and how to pay super by direct entry or by file upload. There is also a comprehensive QuickSuper how-to-guide available to download below.
We also send out regular updates and reminders to help employers stay on top of their responsibilities. As a starting point, please read Super responsibilities for employers.
Our business portal simplifies your super management
The AustralianSuper business portal is designed to complement QuickSuper, to help make managing super easier. The portal offers a number of additional benefits to those who manage and process super, such as payroll managers, accountants and bookkeepers. To learn more, visit our business portal page.
Setting up super for new starters
To set up super accounts for new starters, be sure to get their personal email address and mobile phone number so their contact details remain up-to-date, even if they change jobs. Find out more about new starters and super.
Frequently asked questions about paying super
Do I need to pay super?
As an employer, you're legally required to pay a minimum level of super which is known as the Super Guarantee (SG) of 10.5% of your employee's before-tax wage, if they are 18 years or older from 1 July 2022.
If your employee is under 18, they must also have worked at least 30 hours in a week in that calendar month to be eligible for super, regardless of how much you pay them.
How much super do I pay?
The current rate at which super must be paid is 10.5% of your employee’s ordinary time earnings.
More on calculating ordinary time earnings
What happens if I don’t pay super on time?
If you don’t meet the quarterly deadline you’ll have to pay the ATO’s Super Guarantee Charge and provide a statement in the following month to the ATO.
The Super Guarantee Charge is made up of:
- The contributions you owe
- Interest on the contributions you owe
- an administration fee
I currently use another clearing house. Can I switch to QuickSuper to make payments?Yes you can. Before you make a decision, read our article choosing a clearing house.
Can I sign up for QuickSuper before I register as an employer?No. Please register as an employer with AustralianSuper, before signing up for QuickSuper.
What is a stapled super fund?A stapled super fund is an existing super account which is linked, or 'stapled', to an individual employee so that it follows them as they change jobs. Read our article to understand the impact that super stapling has on your business.
How frequently do I need to pay super?Pay super for your eligible employees at least quarterly by the Super due dates. You can also consider paying weekly, fortnightly or monthly if that suits your payment cycle or bookkeeping.
Do I need to keep records about the super contributions I make for employees?Yes, the ATO requires you to keep records of all the transactions you make in relation to your employees’ super. Even if you use a clearing house to distribute your super payments, you’re still required to keep adequate records about the SG payments. When you’re required to make super contributions under an employment agreement or an award, there may be additional obligations imposed on employers, so please check the relevant regulation or award.
Is super paid on gross or net pay?Super is calculated by multiplying the gross salary and wages by the SG rate, currently 10.5%.
Do I need to pay super on overtime and expenses?No, these are excluded. However, some bonuses and allowances are included. For example, if you earn $75,000 and a $5,000 bonus, then $80,000 x 10.5% = $8,400. Whilst overtime is excluded from the super calculation (if overtime is part of your rostered hours of work, so you can’t distinctly identify overtime hours), the hours actually worked should be included in ordinary hours of work.
Do I need a super clearing house, and if so, what should I consider when choosing one?If you’re not sure, please read our article titled What to look for when choosing a super clearing house.
Is there a cost to use QuickSuper?No, it’s a free service offered to employers who are registered with AustralianSuper.
Can I use a file to upload my contributions?Yes. However, the file format needs to be in the specified format of CSV or SAFF file. Both of these file templates can be downloaded from the QuickSuper website.
QuickSuper help and resources
QuickSuper how-to guide - pdf, 3.7MB
Download the QuickSuper how-to guide for step-by-step instructions on setting up your account and making super payments.
CSV file template - csv, 649KB
Use this CSV file template if you use a payroll system and want to make bulk super payments by file upload.
Not yet registered as an employer with us
It’s quick and easy to register via our simple online form. Once you’ve registered, you’ll be able to access the wide range of services and tools we offer employers.Register