How employers can set AustralianSuper
up as their default super fund
Check that you can nominate AustralianSuper
as a default fund for your client, as some employers have specific employee
agreement restrictions in place.
Register the business with
AustralianSuper (if not already registered), by completing the online
application at australiansuper.com/join.
Give your clients the ATO's Superannuation (Super) Standard Choice
Form (or equivalent) to provide to their new starters within 28 days of their employment commencing. Click here for the Standard
Choice Form with AustralianSuper
prepopulated USI & ABN
You may also want to consider registering the business with the
QuickSuper clearing house for a super payment solution that is quick, secure
* QuickSuper is a
financial service provided by Westpac and isn’t the responsibility of
AustralianSuper. Terms and conditions apply. Visit quicksuper.westpac.com.au to
News and updates
The legislated Super Guarantee increase to 10% will start on 1 July
From then, the rate will increase by half a percent each year until it
reaches 12% in July 2025.
As Australians live longer and population growth slows, there’ll
be fewer working people paying taxes, so an increase in the SG will take
pressure off the broader government budget and the overall economy. Over time,
this increase will positively impact the retirement outcomes of many
The proposed legislation for the Your Future, Your Super reforms
has been introduced to Parliament.
The proposed reform package includes:
introduction of a new super comparison tool,
an annual performance test for super funds,
stronger requirements for trustees to act in the best financial
interests of members, and
super stapling, where a
single super account will follow an employee from job to job.
Employees hired under workplace determinations and enterprise
agreements made on or after 1 January 2021 (previously 1 July 2020) can now
choose their own super fund for employer contributions under the Treasury Laws
Amendment (Your Superannuation, Your Choice) Bill 2019.
Choice of fund helps
employees avoid multiple superannuation accounts and extra admin costs. As an
employer, you can still provide a default fund for new starters who may not
have a super fund or those who don’t make a choice. If you find you’re paying
contributions into multiple accounts you may like to consider using the
Quicksuper* clearing house, which is free for employers and lets you make one
super payment for all employees, no matter which super fund they belong to.
* QuickSuper is a financial service
provided by Westpac and isn’t the responsibility of AustralianSuper. Terms and
conditions apply. Visit quicksuper.westpac.com.au to learn more.
Value adds for your clients
When it comes to super, a little
learning can go a long way. AustralianSuper offers a wide range of education
resources and tools to benefit your clients and their employees.
Live and in-person seminars and webinars
Our in-person or online seminars and
webinars are delivered by AustralianSuper experts and offer members information
to help them manage their super and the opportunity to ask questions. Sessions
run for approximately 45 minutes including question time.
How to manage super for multiple accounts using QuickSuper
Paying super to multiple accounts is easy with the
QuickSuper clearing house.
Simply register yourself as a multiple employer facility by
contacting the QuickSuper helpdesk on 1300 300 273 or email australiansuper.com/email
How to arrange for authority on a business account
Simply complete a
Third-Party Authority form and email to AustralianSuper at australiansuper.com/email Include the name of your
accounting/bookkeeping practice and the full name, contact details and job
title of the person(s) to be added as an authority on the account in the form.
How to get your clients employer number with AustralianSuper?
You’ll receive guidance on how to obtain
employer numbers in the welcome email you will receive when the account was opened with us and once
you have your authority on the account in place. (see the previous FAQ for how
to arrange this)
For more information
please phone 1300 300 273 or email AustralianSuper at australiansuper.com/email
How to revoke an Authority on an employer account
You’ll need to provide
a signed letter from the from the employer or existing authorised person on the
employer account which includes the following details:
employer’s company name, ABN or employer
number, and address
the accounting practice to be removed from the account (if the accounting firm
is to be removed)
the person to be removed as an authority on the account (if applicable to an individual
Click the Contact Us button on our home page to email
AustralianSuper at australiansuper.com/email (where you can upload this letter to include
in your email to us)
How to create an account for a business with a Withholding Payment Numbers (WPNs)
Businesses with Withholding Payee Numbers will need to
complete this form
to register with AustralianSuper:
Then click the Contact Us button on our home
page to email AustralianSuper at australiansuper.com/email (where you can upload your completed
form to include in your email to us)
How to create a new member number with AustralianSuper
If you are using QuickSuper
1. Within the QuickSuper platform; click the Employees tab*,
then select View Employees. (*If you’re a multiple employer, you will also need
to select the relevant Employer before this step)
2. Click Create New Employee, enter in all details that have
a green star (*), including mobile number and email address, then Save.
3. On the fund membership page, select Use Default Fund,
then select I don’t have a member ID for this employee’s fund.
4. Click Next and Confirm.
If you are using a different payment system
AustralianSuper has thousands of businesses using other payment systems
like MYOB and Xero to submit their contributions to us.
Follow the steps provided by your provider – we will then receive all the
information required to set up new starters with their new AustralianSuper
accounts. We also match this information to any existing accounts they may have
(and possibly forgotten about) with us and try to keep all their super in the
Requesting a Refund or Correction
Click the Contact Us button
on our home page to email AustralianSuper at australiansuper.com/email (where you can upload this letter to include
in your email to us)
Why do companies need to nominate a default super fund
Government legislation under the Super Guarantee Act
require employers with staff eligible to receive super to nominate a default
super fund to pay super into if the employee doesn’t make their own choice. Once
the business has nominated a default super fund, they must provide employees
who are eligible to choose a super fund with a Standard choice form (or
equivalent) within 28 days of their start date, unless they give you details of
their chosen fund first.
If an employer has made contributions to AustralianSuper and has an employer number, does that mean that this business is registered with AustralianSuper?
If an employer has made super payments to AustralianSuper
via a clearinghouse (without the business being first registered with
AustralianSuper), an account is created for that employer to keep a record of
the payments and an employer number is issued to that account. However, this doesn’t mean the employer is
registered with AustralianSuper. Unregistered employer accounts usually lack
contact details, do not have a contact person and new member cannot be created
for the business. To register the
business simply complete the Join form at australiansuper.com/employer
*SuperRatings Fund Crediting Rate Survey, SR50 Balanced (60-76) Index to 31 March 2022. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns.
West Super Fund Fee Survey at 31 December 2021. Based on $50,000 invested in
the AustralianSuper MySuper Balanced option.