Forms & fact sheets

Everything you need to know, plus all the things you need to fill in.

Important notice

We are currently experiencing some postal delays as a result of stage four lockdown measures announced by the Victorian Government. If you've sent us a form or an enquiry via Australia Post, it may take us a little longer than usual to get back to you.

We are prioritising the following requests for you:

  • pension payments 
  • new or existing insurance claims
  • withdrawal requests (including compassionate grounds or financial hardship)
  • switching to AustralianSuper
  • updating your account details.

The quickest way to get in touch with us is by emailing your form or enquiry to

Or, you can contact us using the AustralianSuper mobile app messenger function or send us a live message.

Most popular

Letter of Compliance (Ask an employer to pay super into your AustralianSuper account) PDF, 94KB

Pay my super into AustralianSuper PDF, 56KB

Split your super contributions with your spouse PDF, 119KB

Tax and super PDF, 249KB

*From 1 July 2020 the age range for those who need to meet the work test or work test exemption to make after-tax contributions, has changed to 67-74 (previously 65-74). This change affects the information under ‘How to claim a tax deduction’ on page 11 of the Personal Plan Product Disclosure Statement dated 30 May 2020.
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