What is lost super
If you’ve ever changed your name, address or job, you may still have super in a few accounts you’ve lost track of. Any lost or unclaimed super is either:
- with the Australian Tax Office (ATO) – your super fund may have transferred your super to the ATO where it won’t be growing; or
- possibly with another super fund.
Leaving your super with multiple funds can mean multiple fees that eat into your super balance.
You can find lost or unclaimed super using your Tax File Number (TFN) and logging into myGov via ato.gov.au.
If you’re an AustralianSuper member, you can also claim lost super by logging in to your account online.
What’s the difference between lost and unclaimed super?
Lost super
This is when your super is held by a fund but remains idle – no contributions or rollovers for 12 months, but fees may continue to be deducted.
Unclaimed super
This covers small or inactive accounts which:
- have a balance of less than $6,000
- haven’t received a contribution in 16 months
These funds are automatically transferred to the ATO, who will try to match the funds with an active account. If they can’t find an active account, the funds will stay with the ATO until they are claimed.
How to find your lost or unclaimed super
1. Log in to your account online
It's easy for AustralianSuper members to track down lost super.
First, you'll need to log in to your account. Please have two forms of ID ready and make sure you've provided us with your Tax File Number (TFN). You can check if you’ve supplied us with your TFN by:
- logging into your account online and clicking 'Account', then 'Tax File Number', or
- checking in the AustralianSuper mobile app under 'My details'.
Then, in your account online, go to ‘Transactions’ and select ‘Contributions’ to search for any lost super.
Please note, you can't search for your lost super via the AustralianSuper mobile app.
2. Use your myGov account
You can also log into your myGov account and check if the ATO are holding any lost or unclaimed super on your behalf.
How to keep track of your super
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What’s next?
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- Source: Australian Tax Office (ATO)
- Before making a decision to combine your super, consider any fees or charges that may apply, and the effect a transfer may have on benefits in your other fund such as insurance cover. We recommend you consider seeking financial advice. If you wish to claim a tax deduction for personal super contributions, you must lodge a notice of intent to claim a tax deduction with your other fund before you combine your super.