AustralianSuper updates fees as investment in member services and security continues

31 July 2026

AustralianSuper is updating member fees as it continues investing in the services, support and security members rely on.

The changes include an increase in administration fees, while investment fees and costs fell for most members during the 2025-26 financial year.

From 31 October 2026, the Fund’s asset-based component of the administration fee, calculated as a percentage of a member’s balance, will increase for members in accumulation from 0.10 per cent to 0.12 per cent a year. For members in Choice Income and Transition to Retirement Income this change is effective from 1 November 2026.

The change represents the first increase to administration fees since 2022, when 79 per cent of members either benefited from a reduction in fees or saw their fees remain the same.

The changes also include an increase in the asset-based fee cap for accumulation accounts, from $350 to $600 a year, a change we expect to affect about 7 per cent of accumulation members. In addition, the administration fee tax benefit will no longer apply to members in accumulation and Transition to Retirement Income accounts.

Based on the latest available MySuper industry fee comparison data (31 March 2026), the revised fees remain 17 per cent below the industry average1.

For 88 per cent of accumulation members, representing about 3.1 million members with balances up to $250,000, administration fees will increase by up to $1.83 per week.

AustralianSuper’s total investment fees and costs fell for most members in financial year 2025-26. For the Fund's Balanced option (where most members are invested), investment fees and costs decreased from 0.57 per cent to 0.53 per cent p.a, reflecting reductions in the cost of investing achieved on behalf of members.

AustralianSuper Deputy Chief Executive and Chief Member Officer Rose Kerlin said the Fund remained focused on delivering strong long-term value for members.

‘We have been investing significantly over the past few years to meet the evolving expectations of members when it comes to service and security,' Ms Kerlin said.

‘We have brought more member-facing services in-house, strengthened account security, expanded access to advice and guidance services, and enhanced the digital tools members use to engage with their super.

‘These investments are helping us provide simpler, safer and more personalised experiences for members, and they are working. Our customer satisfaction scores are the highest they've ever been, our call centre answer time has been reduced to less than two minutes on average, and we plan to keep improving.’

The Fund has more service improvements planned. New online advice tools rolling out later this year can help members more easily plan their futures and understand how much money they can have in retirement.

Members will also see further improvements in cyber security, with industry-leading verification tools coming online soon.

‘We remain committed to managing costs carefully, investing for the long term and delivering the support, products and performance our members need to build their best retirement,' Ms Kerlin said.

‘As a profit to member fund, every dollar we collect in fees is used to operate and strengthen the fund on behalf of members.’

AustralianSuper members can learn more about the changes on the AustralianSuper website and the Fund will communicate directly with each member, with full details as it relates to them, in the lead up to the changes taking effect.

For media enquiries, please contact

E: media@australiansuper.com


Notes to editors:

Administration fee changes effective 31 October 2026 (1 November 2026 for Choice Income and Transition to Retirement members):

  • Asset-based administration fee increases from 0.10% to 0.12% p.a.
  • Administration fee cap for accumulation members increases from $350 to $600 p.a.
  • Administration fee tax benefit no longer passed through to accumulation and Transition to Retirement members.

Impact for accumulation members:

  • Balances up to $50,000: increase of up to 49 cents per week.
  • Balances between $50,000 and $250,000: increase of up to $1.83 per week.
  • Balances between $250,000 and $350,000: increase of up to $2.51 per week.
  • Balances between $350,000 and $500,000: increase of up to $5.97 per week.
  • Balances above $500,000: increase capped at $5.97 per week or 85 cents per day.

1 Zenith CW Pty Ltd (Chant West) (ABN 20 639 121 403). Chant West Super Fund Fee Survey March 2026. Survey compares weighted average of administration fees and costs for MySuper products for a $50,000 balance. 17% equates to $23.57 over 1 year. AustralianSuper’s MySuper product is the Balanced option. Other fees and costs apply. Fees may change in the future which may affect the outcome of this comparison.


About AustralianSuper

AustralianSuper manages more than $430 billion in members’ retirement savings on behalf of more than 3.6 million members from more than 500,000 businesses (as at 30 June 2026).

This information may be general financial advice which doesn’t take into account your personal objectives, financial situation or needs. Before making a decision about AustralianSuper, consider if the information is right for you and refer to the relevant Product Disclosure Statement and Target Market Determination available at australiansuper.com/PDS and australiansuper.com/TMD or by calling 1300 300 273.

AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394.

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