Welcome to AustralianSuper

You’re now an AustralianSuper member

On 1 December 2021, you became an AustralianSuper member with a new pension account and member number. Shortly, you’ll receive your AustralianSuper ‘Welcome pack’ in the mail confirming essential information about your new account.

For detailed information about the transfer to AustralianSuper, changes to your income payments, investment option(s) and your binding death nominations, please see the Transfer guide for pension account members.

For information on AustralianSuper and your new account, please see the Product Disclosure Statement for your new plan below.
Please also see the Target Market Determination for your new plan.

Limited activity period

The limited activity period is still in place while we finalise the transfer. However, from 2 December 2021, you'll have access to some activities within your new AustralianSuper account (only by calling AustralianSuper), and on 14 December 2021 your new account will be active.

To make it easier to know what activities you can do, the final date to request/make changes and how, please see the Limited activity period section of the Transfer guide.

Important dates for you to be aware of

^‡ You'll be able to view your Club Plus Super Exit statement and annual statements for the past three years in your new AustralianSuper account.

Investing for members like no other fund can

As Australia’s largest super fund, our size and scale mean you’ll have access to world-class investment options. Whether you’re starting your career or nearing retirement, the choice is always yours depending on the kind of investor you are.

On 1 December 2021, we automatically transferred you to an AustralianSuper investment option(s) based on your Club Plus Super investment option(s). To see how your investment option(s) will be transferred from Club Plus Super to AustralianSuper, please see the How your super is invested section of the Transfer guide.

Your insurance cover

On 30 November 2021, if you’re eligible and had insurance cover with Club Plus Super you’ve been provided with a similar level of cover through AustralianSuper, however the insurance design, costs and terms and conditions have changed.

Types of cover AustralianSuper provides

• Death - can provide a lump sum to your beneficiaries if you die.
• Total & Permanent Disablement (TPD) - can provide a lump sum payment if you become totally and permanently disabled and can no longer work.
• Income Protection - can provide monthly payments to help you get by if you become ill or injured (at work or outside of work) and can’t work temporarily.

If you have Death or TPD cover you’re also covered for terminal illness. A terminal illness payment can help ease some of the financial stress if you’re suffering from a terminal medical condition.

What’s basic cover?

AustralianSuper automatically provides most members in AustralianSuper Plan with basic (default) Death, TPD and Income Protection cover with their super account. Basic cover is age-based and designed to provide a minimum amount of cover for changing needs as you get older.

Your cooling-off period

On 1 December 2021, if you automatically receive cover you’ll have a cooling off period to cancel or reduce your cover within 30 days of the date on your Welcome letter. If you choose to cancel or reduce your cover within this 30 day period, the cancellation or reduction will take effect from the date the cover started at AustralianSuper.

If you do cancel your cover:

• you or your beneficiaries won’t be able to make an insurance claim if something happens from the effective date of the cancellation; and
• you might not be able to get cover later. You’ll need to reapply and provide detailed health information for the insurer to consider.

To cancel or change call us on 1300 300 273 or complete either the Cancel your insurance or Change your insurance form.

For detailed information about the cover you may be provided with, cover designs and how to change/reduce or cancel your cover please see the Your insurance cover section of the Transfer guide.

On 30 November 2021, if you had a binding death nomination, this transferred to AustralianSuper as a non-binding nomination. This means AustralianSuper will not be legally bound by your nomination.

If you had any non-binding nominations, these transferred to AustralianSuper as non-binding. After you receive your ‘Welcome pack’, you can apply to make a binding death nomination by completing and signing (including witness signatory) the Binding death nomination form.

If you currently don’t have a nominated beneficiary, but would like to in your new account, simply complete the Change my details form, or call us on 1300 300 273 8am to 8pm AEST/AEDT weekdays.