Frequently asked questions
Admin fee changes
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What is the revised administration (admin) fee? How do I compare my current admin fee to the revised admin fee? @headerType>
For super (accumulation) accounts, the revised admin fee will take effect from 31 October 2026. This includes:
- a $1.00 a week flat fee, which is the same as the current flat fee.
- an asset-based fee of 0.12% a year of a member’s account balance, up from 0.10% a year. This asset-based fee will be capped at $600 a year, up from $350 a year.
- Members will no longer receive the tax benefit on their admin fee.
Admin fee breakdown Current admin fee1 admin fee effective from 31 October 20261 Flat fee
PLUS$1.00 a week, deducted from your account each month.
PLUS$1.00 a week, deducted from your account each month.
PLUSAsset-based fee 0.10% p.a. of your account balance, deducted from your account each month, capped at $350 p.a.2 0.12% p.a. of your account balance, deducted from your account each month, capped at $600 p.a.2 Admin fee tax benefit A tax benefit of 15% of admin fees charged is applied to your account, which has the effect of reducing the admin fees charged to your account. The admin fee tax benefit will no longer be applied to your account.
For Choice Income accounts, the revised admin fee will take effect from 1 November 2026. This includes:
- a $1.00 a week flat fee, which is the same as the current flat fee.
- an asset-based fee of 0.12% a year of a member’s account balance, up from 0.10% a year. This asset-based fee will be capped at $600 a year.
Admin fee breakdown Current admin fee1 admin fee effective from 1 November 20261 Flat fee
PLUS$1.00 a week, deducted from your account each month.
PLUS$1.00 a week, deducted from your account each month.
PLUSAsset-based fee 0.10% p.a. of your account balance, deducted from your account each month, capped at $600 p.a.2 0.12% p.a. of your account balance, deducted from your account each month, capped at $600 p.a.2
For TTR Income accounts, the revised admin fee will take effect from 1 November 2026. This includes:
- a $1.00 a week flat fee, which is the same as the current flat fee.
- an asset-based fee of 0.12% a year of a member’s account balance, up from 0.10% a year.
- Members will no longer receive the tax benefit on their admin fee.
Admin fee breakdown Current admin fee1 admin fee effective from 1 November 20261 Flat fee
PLUS$1.00 a week, deducted from your account each month.
PLUS$1.00 a week, deducted from your account each month.
PLUSAsset-based fee 0.10% p.a. of your account balance, deducted from your account each month, capped at $600 p.a.2 0.12% p.a. of your account balance, deducted from your account each month, capped at $600 p.a.2 Admin fee tax benefit A tax benefit of 15% of admin fees charged is applied to your account, which has the effect of reducing the admin fees charged to your account. The admin fee tax benefit will no longer be applied to your account.
1 If your account balance is less than $6,000 at the end of the financial year, certain fees and costs charged to you in relation to administration and investment are capped at 3% of your account balance. Any amount charged in excess of that cap will be refunded directly to your account.
2 This is the maximum asset-based admin fee you will pay each year. -
How do I calculate my revised admin fee? @headerType>
The exact fee you pay is determined by your closing account balance on:
- the last Friday of the month for super accounts; or
- the last day of the month for Choice Income and TTR Income accounts.
You can calculate your admin fee using the online calculator at australiansuper.com/FeeChange and entering your current account balance.
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When will I be charged the revised admin fee? @headerType>
The admin fee changes will come into effect from:
- 31 October 2026 for super (accumulation) accounts, and
- 1 November 2026 for Choice Income and TTR Income accounts.
Super accounts
Admin fees will continue to be deducted from your super account on the last Friday of every month. You’ll see these changes in your transaction history for the first time on 27 November 2026.
Your 30 June 2026 annual statement will reflect the current admin fee, as the revised admin fee will only be effective from 31 October 2026 for super accounts.
TTR Income and Choice Income accounts
Admin fees will continue to be deducted from your TTR Income or Choice Income account on the last day of every month. You’ll see these changes in your transaction history for the first time on 30 November 2026.
Your 30 June 2026 annual statement will reflect the current admin fee, as the revised admin fee will only be effective from 1 November for Choice Income and TTR Income accounts.
View your revised admin fee
You can view your revised admin fee from the end of November by:
- logging into your account or
- checking the mobile app – download the app
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Why are admin fees changing? @headerType>
We regularly review the products and services we offer, including how much they cost you. As a profit-for-member fund, our admin fees are set to cover the costs of running the Fund, including the ongoing improvement of member products and services.
In recent times this has included:
- bringing more member-facing services in-house to improve service quality;
- providing more ways for members to get support when, where and how they need it, including improving access to advice1 and guidance through existing and new channels;
- strengthening member account security and cybersecurity controls to help keep members’ retirement savings safe;
- continuing to fund specialist frontline service teams;
- expanding retirement guidance and advice1 to help more members transition confidently into retirement.
We do not pay profits or dividends to shareholders – the money we make is for members.
1 Personal advice is given by a separate legal entity, not by AustralianSuper Pty Ltd. Some personal advice may incur a fee, which will be disclosed before any work is completed. Subject to meeting eligibility criteria, fees for advice about your AustralianSuper account may be deducted from your account with your consent. -
What is the difference between the asset-based admin fee and the flat dollar-based admin fee? @headerType>
The admin fee has two parts – the flat dollar-based fee and the asset-based fee.
The asset-based admin fee is a percentage fee, deducted directly from your account on the last Friday of each month for super accounts and the last day of the month for Choice Income or TTR Income, that is applied to your account balance on that date. As your account balance changes, so too does the fee amount you pay.
The flat dollar-based fee is a set $1 per week, deducted directly from your account on the last Friday of each month for super accounts and the last day of the month for Choice Income or TTR Income. It is based on the number of Fridays in the month and is charged to all members regardless of their account balance.
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What is a fee cap? @headerType>
A fee cap sets a maximum fee. There are two fee caps applied to members’ accounts.
The first fee cap is applied to the asset-based admin fee. From 31 October 2026, the asset-based admin fee cap will be $600 a year for all accounts. The annual cap is applied monthly, and pro-rated based on:
- the number of Fridays in the month (for super accounts) or
- the number of days in the month (for Choice Income and TTR Income accounts).
The second fee cap is government legislated and only applies if a member’s account balance is less than $6,000 at the end of the financial year.
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What is the admin fee tax benefit? And why is it being removed? @headerType>
The admin fee tax benefit currently applied to super accounts and TTR Income accounts each month relates to the tax deduction the Fund claims on admin expenses in the Fund’s tax return. This has the effect of reducing the admin fee members paid.
When the admin fee changes come into effect, super accounts and TTR Income accounts will no longer receive the admin fee tax benefit. This will simplify disclosures in Product Disclosure Statements and periodic statements, making fees clearer for members.
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How and when will I be notified of these fee changes? @headerType>
A Significant Event Notice (SEN) is being sent to all members from 11 August through to September 2026 via email or post, depending on your communications preference.
You can also view the SEN online here:
A PDF of the SEN will be available by logging into your account online within 28 days of receiving the SEN via mail or post.
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I am on a Select Plan where my employer pays for my admin fee (in part/ in full). How does this admin fee change affect me? @headerType>
You will receive the Significant Event Notice (SEN) for super accounts and a cover letter about the admin fee payment arrangement with your employer. These will be sent out from 11 August through the end of September 2026 via post.
The SEN will inform you of
- the admin fee changes from 31 October 2026 for super accounts; and
- the investment fees for financial year 2025-26.
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Why do some members have greater admin fee increases than others? @headerType>
The admin fee has two parts:
- a fixed flat fee ($1 a week) which is the same for all members, and
- an asset based fee calculated as a percentage of a member’s balance.
Members may see different changes to their admin fee because the asset-based part of the fee is calculated as a percentage of their account balance and capped.
This means members with higher balances will generally see a larger dollar increase, while those with lower balances will see a smaller impact.
For members with higher account balances, a cap on the variable part of the fee provides certainty of the maximum amount of admin fees they may pay and ensures high balance members won’t pay disproportionally more.
Before making changes to our admin fees, we modelled a wide range of fee options to make sure the revised admin fee is competitive, equitable and sustainable, while complying with all regulations.
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When did you last change my admin fee? @headerType>
The last update to the admin fee was in 2022, when 79% of members benefited from a reduction in fees or saw their fees remain the same. -
When will you be changing the admin fee next? @headerType>
We regularly review our fees to ensure they remain competitive and reflect the cost of running the Fund. We won't increase fees for members unless we absolutely need to.
PreMixed and DIY Mix Investment option fees and costs
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What about investment fees? How have these changed? @headerType>
Each year we update fees and costs for our PreMixed and DIY Mix investment options, based on the actual costs incurred for the previous financial year.
We have calculated our investment fees and costs and transaction costs for the 2025-26 financial year, and combined they are lower than they were the previous financial year for most options, including the Balanced option.
Members in the Balanced option saw total investment fees and costs and transaction costs fall to 0.53%1 in financial year 2025-26:
- down 0.04% for super accounts and TTR Income accounts
- down 0.03% for Choice Income.
Unlike the admin fee, investment option fees and costs are not deducted from members’ accounts. Rather, they are deducted from investment returns made in the financial year.
1 The actual amount of investment fees and costs and transaction costs for each investment option for this financial year (ending 30 June 2027) will depend on the actual fees and costs incurred and may be more or less than the percentages shown for the year ended 30 June 2026. -
Why are investment option fees and costs changing? @headerType>
Investment fees and costs and Transaction costs change each year and are based on the actual fees and costs incurred in the previous financial year to manage the assets within each investment option.
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Will investment fees be lower this financial year as well? @headerType>
The drop in investment fees reflects the costs in financial year 2025-26, not the current financial year of 2026-27. The fees and costs incurred in financial year 2026-27 may be more or less than the percentages shown for the year ended 30 June 2026.
Other FAQs
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Will I be charged a fee if I withdraw my super? @headerType>
No, you won’t be charged an exit fee if you withdraw your super. Your admin fee for the month you leave AustralianSuper will be pro-rated – this means you’ll only pay admin fees for the days you’re still with the Fund.
If you’re considering moving to another super fund, it’s important to compare fees and costs, as well as long-term investment returns and insurance benefits and costs.
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I’m unhappy. How do I make a complaint? @headerType>
If you’d like to make a complaint, you can email complaints@australiansuper.com or visit australiansuper.com/help-and-support/make-a-complaint for details. You can also write to the Complaints Officer, AustralianSuper, GPO Box 1901, MELBOURNE VIC 3001.