This mobile application is provided by AustralianSuper Pty Ltd ABN 94 006
457 987, AFSL 233788, trustee of AustralianSuper ABN 65 714 394 898
(referred to below as we, us or our). The following terms (Terms) apply
to your use of this mobile application and/or any other services that we
provide in connection with the mobile application (App).
We reserve the right at any time to modify, update or otherwise alter these
Terms. We publish the current version of the Terms in the latest version of
this App, or you may obtain a copy by contacting us. We recommend that you
check for updated Terms from time to time. By accessing, installing and
using the App, you are deemed to have read and agreed to these Terms, as
they exist at that time. You agree that any updated Terms will apply from
the time that they are published in the latest version of the App. If you
do not agree to these Terms, you must cease accessing and using the App and
uninstall it from your device immediately.
1. The App
You must only use the App with a compatible iPhone, Android or Windows
mobile device. The App offers a fast, simple and convenient means of
checking and/or updating the details of your superannuation account with us
You may only utilise the full functionality of this App if you have an
Account and you have registered online to use the AustralianSuper website.
The App is provided as an optional benefit to you and we will not be liable
in any way for any loss or damage suffered by you through the use of the
App or our failure to maintain or make available the App.
Unless permitted by law or as otherwise expressly permitted in these Terms,
you must not (and must not attempt to or authorise any other person to)
directly or indirectly:
copy, alter, amend, modify, add to, merge, store, print, publish,
distribute, commercialise, adapt, create derivative works from,
adversely affect, reverse engineer, hack or insert malicious code into
the App or any content in the App, including but not limited to
extracting data from the App through any automated means;
reverse engineer, decompile, dissemble or otherwise attempt to discern
the source code of the App;
combine the whole or any part of the App with any other software, data
remove, alter, circumvent or tamper with any trade marks, copyright
notices, technological protection devices, disclaimers or other legal
notices in the App;
cause anything to occur that may disrupt the availability of the App or
any other service, or engage in hacking relating to the App;
use any part of the App for any commercial gain;
engage in any conduct which is in our opinion illegal, fraudulent,
defamatory, abusive, offensive or would infringe another person's
rights, or that we otherwise deem to be inappropriate or a misuse of
send commercial electronic messages or any other unsolicited
communications of any kind to any person using, or in connection with,
the App (or use information obtained from the App in order to do so);
use the App in any way which infringes on any intellectual property
In addition to the above, you must not use the App (or authorise any other
person to use the App):
to access or collect personal data about other users;
for any criminal, unlawful or negligent purposes or to defame, abuse,
harass, stalk, threaten or otherwise offend others;
to publish, distribute, email, transmit or disseminate any material
which is unlawful, obscene, defamatory, indecent, offensive or
with any automated scripting tools or software;
to engage in or promote any surveys, contests, pyramid schemes, chain
letters, unsolicited emailing or spamming;
to upload, post, email, transmit or otherwise make available any
material that you do not have a right to make available under any law
or contractual obligation or which contains viruses or other computer
codes, files or programs designed to interrupt, limit or destroy the
functionality of other computer software or hardware including the App;
to impersonate any person or entity; or
in breach any applicable laws or regulations.
2. User accounts
Your Account contains sensitive financial and personal information which
can be accessed through the App. In order to safeguard that information,
you must take the following precautions:
if you nominate a PIN, use a number that is not obvious or cannot be
easily guessed and memorise that PIN as soon as possible;
do not tell anyone your Account login details or PIN and do not keep a
record of these details on your mobile device;
reasonably safeguard your login details and password (and if
applicable, any PIN) to your Account;
only install approved applications on your mobile device; and
notify us immediately if you consider your login details, password or
any PIN have been obtained or used by a third party without your
You acknowledge and agree that you will be solely responsible for any
actions, omissions or instructions issued using your Account unless and
until you notify us in accordance with these Terms.
The App allows you to store your username so that you are not required to
input your username each time you login to the App. While this is a
convenient feature, you acknowledge that by enabling this feature you
understand the risks associated with storing your username in the App. For
example, a third party using your mobile device will not need to input your
username and will only need your password to access your Account.
While we have implemented industry standard security features (such as two
way encryption) into the App, we cannot guarantee the privacy, security and
integrity of the App, your Account or any information or data provided by
you (including biometric data) or your device to us or our services (or
vice versa), including through the normal functioning of the App. You
acknowledge and agree that we will not be liable for any loss or damage,
whether direct, indirect or consequential, arising out of or in connection
with any failures in this regard.
3. Fees and charges
We do not charge fees to use the App.
However, the App requires an Internet connection to operate. Therefore, you
may incur data and other charges from your mobile service provider for
downloading and using the App. The payment of any such fees is your sole
responsibility and you agree that we are not liable or responsible for any
such fees or charges.
4. Nature of advice
The information provided in the App that is not linked to your Account is
of a general nature only and does not take into account your objectives,
financial situation or specific needs. The information on the App does not
constitute financial, investment, professional, legal or taxation advice.
You should not rely on this information without first contacting us to
confirm its completeness and, where necessary, obtain independent advice.
Prior to making an investment decision or a decision to acquire products in
the App, you should assess your own investment objectives, financial
situation and needs, read the relevant Product Disclosure Statement for the
products and consult a financial adviser. We will not accept any
responsibility for any loss or damage, whether direct, indirect or
consequential, arising out of or in connection with any use or reliance on
the information provided in the App.
5. Other things to consider
You should take note of and understand the following information:
· past performance information detailed on the App is not a reliable
indicator of future performance and future returns are not guaranteed;
· combining or consolidating your super should only be undertaken after you
investigate if exit fees may be applied by your existing fund, or any other
information that combining may have on your benefits, such as insurance,
before making a decision;
· you should consider your debt levels and the contribution caps that are
currently in place, before deciding to add to your super;
· any strategic asset allocation information shown is the most up to date
available. We may change the strategic asset allocation or the composition
of individual asset classes from time to time to suit prevailing market
· the investment management fees are calculated in arrears as at 30 June
each year and may change from year to year;
· references to receiving advice may be made throughout the App. Advice may
be provided under the Australian Financial Services License held by a third
party and will be their responsibility. Where this arrangement is in place,
you will be made aware of which licensee is providing you with advice. You
should consider seeking
before making decisions on matters relating to your superannuation; and
· we do not warrant that use or access to this App will be uninterrupted or
error free or that the App is free from system failures, errors, viruses or
other dangerous components.
We may send notifications via a push notification service or other reminder
mechanism or via SMS. Push notifications will be sent to any compatible
mobile device on which you have installed the App with push notifications
You can enable or disable push notifications via your mobile device
You agree to receive notifications and acknowledge that their delivery may
be subject to the quality of your connection. All notifications will be
the right to suspend or discontinue notifications at any time without
7. Biometric Authentication
Some mobile devices may enable biometric authentication, which is method of
verifying your identity by using unique biological characteristics, such as
fingerprints or facial data (Biometric Authentication). If
the App is installed on a mobile device that allows Biometric
Authentication, you will be able to log into your Account via Biometric
Authentication instead of using a password.
We do not collect or store any of your biometric data, it is stored on your
You must not enable Biometric Authentication if you have any biometric data
stored on your mobile device other than your own. If you allow another
person's biometric data to be stored on your mobile device, they will be
able to access your Account via the App by using Biometric Authentication
and you will be responsible for their actions in using the Account,
including the breach of any of these Terms as if you had accessed the
Account yourself. We will not be liable for any loss or damage, whether
direct, indirect or consequential, arising in these circumstances.
We are not responsible for any malfunction relating to the Biometric
8. Third party websites
The App may contain a number of links to other websites which are operated
by third parties and may have their own terms and conditions of use. These
links are provided “as is” and for your convenience and information
purposes only and do not constitute an endorsement, approval or
recommendation of the information, graphics and material made available
through those websites. We have not verified, and to the extent permitted
by law, are not responsible for, the content of any other websites or pages
linking to the App. Where such material is provided, the views expressed in
this material do not necessarily reflect our official policy.
We do not make any warranty or representation as to the quality, accuracy,
completeness, currency, functionality or fitness for purpose of any
information or materials contained on websites linked from or to this App.
You acknowledge and agree that we are not responsible either directly or
indirectly for any damage or loss caused by the use of or reliance on the
content of the links and/or websites contained in the App. By providing
links to other sites, we do not warrant that those sites or any material
contained in or obtained from those sites is error- or virus-free.
Following links to any other pages or websites is done so at your own risk.
We hereby disclaim, to the maximum extent allowed by law, any warranties or
representations, either statutory, express or implied, with respect to
these Terms or the App, including but not limited to warranties of
accuracy, completeness, non-infringement or usefulness of the App. However,
we do not exclude or limit any provision of any statute (including the Competition and Consumer Act 2010 (Cth)) where to do so would
contravene that statute or cause any part of these Terms to be void.
If a supply under these Terms is a supply of services to a consumer within
the meaning of the Australian Consumer Law as set out in the Competition and Consumer Act 2010 (Cth) (ACL),
nothing contained in these Terms excludes, restricts or modifies the
application of any provision, the exercise of any right or remedy, or the
imposition of any liability under the ACL, provided that, to the extent
that the ACL permits us to limit our liability, then our liability will be
limited to the resupply of the services or payment of the cost of
resupplying the services.
To the fullest extent possible and subject to our liabilities and
obligations under the ACL:
we provide the App on an “as-is” basis and on the condition that you
are responsible for assessing the accuracy and completeness of the
content of the App and you rely on the content at your own risk; and
we will have no liability to any party whatsoever in respect of any
errors, action or inaction taken or thing done or omitted to be done by
any party or person in reliance, either partial or whole, on the App or
any information or materials included in the App.
We will not be liable to you for, and you hereby release us in respect of,
any and all injury, loss or damage (including any direct, indirect,
consequential, punitive, special or incidental damages), howsoever arising
or relating to your (or any third party’s) use of or inability to use the
App or use of or reliance upon information or materials included in the App
(and including, but not limited to, in respect of our negligence, breach of
contract, tortious conduct or breach of statutory duty).
10. Accuracy of information
We do not give any warranty as to the accuracy, completeness or currency of
the information provided through this App. Although we make every
reasonable effort to maintain current and accurate information, you should
be aware that there is still the possibility of inadvertent errors and
We may also from time to time amend, update or change these Terms and any
material or conditions that appear on the App without prior notice.
We do not warrant that the App, or any material included in or obtained
through it, is error- or virus-free.
We do not warrant or represent that the App will be accessible by you or
available at any particular time or at all and as such you may not always
be able to access this App, whether because of scheduled or unscheduled
downtime, or for other reasons. You should take this into account in
time-sensitive circumstances, such as when you need to provide information
to us by a particular date or time.
The content of this App has been prepared for residents of Australia and,
as a result, all currency references are shown in Australian dollars unless
otherwise stated. If you are accessing the App in any other country, you
should check whether you are entitled to access the App. We do not accept
any liability from your access of the App outside of Australia.
These Terms will be governed in all respects by the laws of Victoria,
Australia. You submit to the exclusive jurisdiction of the courts of
Victoria, Australia and any courts of appeal from them. If a court of law
determines that a provision of these Terms is invalid or unenforceable,
such invalidity or unenforceability will not affect the remainder of the
Terms which will continue in full force and effect.
You acknowledge that we may collect your personal information in order to
facilitate use of the App. Any personal information that we collect through
the App will be treated in accordance with our Privacy Collection Statement
(Our Privacy Policies), both of which are available to
view on the AustralianSuper website or within Settings of this App and form
part of these Terms. Our Privacy Policies may change from time to time.
14. Intellectual property
Except where otherwise stated, all copyright and other intellectual
property rights (whether registered or not) in the App and all material and
information included in the App belong to us and remain our property. You
may use the information included in this App as permitted under the Copyright Act 1968 (Cth) provided that you retain all copyright
and other proprietary notices on that material. Otherwise, you may not use,
copy, reproduce, store, alter, distribute or transmit in any way the
information and material provided without our prior express written
You agree to indemnify us, our related bodies corporate, directors, agents,
consultants and employees for all loss, damage, penalties, fines, expenses,
costs and other liability (including legal costs) (collectively, “ Loss”) arising out of or in relation to your use of the
App and/or any breach by you of these Terms, except to the extent that the
Loss was caused by us.
These Terms and your access to, or use of, all or part of the App may be
terminated at any time by us without prior notice. All restrictions,
disclaimers and limitations of liability by us will survive termination.
Without limiting the foregoing, we may discontinue support for the App or
withdraw its availability at any time. In the event of termination all
restrictions, disclaimers and limitations of liability by us will survive.
If any part of these Terms is invalid or unenforceable, that part will be
severed and will not apply, but the remainder of these Terms will continue
to operate in full force and effect.
A legal document, called the trust deed, and superannuation legislation
govern the operation and management of AustralianSuper. Where there is a
discrepancy between the information on the App and the trust deed, the
governing rules in the trust deed will prevail. You can obtain a copy of
the trust deed by contacting us using the following link:
If you have any queries about these Terms, please contact us using the