Help & Support

Due to previous suspicious activity across a small number of members’ accounts, it is not currently possible to change your bank account and mobile number via your online account and mobile app. We apologise for any inconvenience.  

If you need to change your bank account details, use the Change my details form. To change your mobile number, please call us on 1300 300 273, 8am-8pm (AEST/AEDT) weekdays.

Log into your account online

Don't have online access set up? Register for online access to your account to get started. Once you’ve got online access, you can download the mobile app to access your account via your mobile.

Having trouble logging in?  Visit how to log in.

• Under 60 years of age: Learn when you may be eligible to access and withdraw from your super early, plus the quickest way to apply.
• Over 60 years of age: Explore your options to access and use your super savings to help meet your lifestyle needs in retirement.

To update your name, gender or date of birth, you'll need to download and complete a Change my details form and upload it.

Superannuation: Change my details form
Retirement: Change my details form (for TTR or Choice Income)

To update your contact details, please call us.

8am – 8pm AEST/AEDT weekdays
Within Australia on 1300 300 273
From Overseas on +61 3 9067 2108

Find out more about consolidating your super

You can consolidate your super via

• the 'Transactions' tab of your account online, or
• the mobile app home page.

For information about joining, including what details you’ll need to open an account, go to How to join AustralianSuper.

Find out more about after-tax contributions

How to claim a tax deduction for voluntary (after-tax) contributions

You can make a voluntary (after-tax) contribution via

• the 'Transactions' tab of your account online, or
• the mobile app home page.