Contact Us

Got a super or retirement question? Get in touch.

Important notice

Our team is working hard to support you as quickly as they can, but they’re receiving a high number of calls and emails.

If you’d like to know more about accessing your super or your super investment performance, please visit COVID-19 and your super for the latest information and updates.

Right now, messaging us via our mobile app is the easiest way to get in touch and you’ll get a notification alert once we’ve had a chance to reply to your question. You can download the app now.

Thank you for your patience and understanding at this time.



Live Message

Live Message

8am – 7.30pm AEST/AEDT weekdays 

Facebook Message

Facebook Messenger

Apple Messages


8am – 8pm AEST/AEDT weekdays 

Australian Callers

Australian callers

Overseas Callers

Overseas callers

8am – 8pm AEST/AEDT weekdays 


Send a letter

Send a letter

Super: GPO Box 1901 Melbourne VIC 3001


Retirement income: Locked Bag 6 Carlton South VIC 3053

Making a complaint

The simplest way to resolve a complaint can be to discuss it with us by calling 1300 300 273 (8am – 8pm AEST/AEDT weekdays).  If we’re unable to address your concerns over the phone, you can lodge a formal complaint – find out how in the section below.

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