Before you change your cover you should read our Insurance in your super guide. It contains terms and conditions about insurance, including costs, your eligibility for cover, how much you can apply for, when cover starts and stops and limitations or exclusions.
Cancel your cover
If you do cancel your cover you might not be able to get cover later. That's because you'll need to reapply and provide detailed health information for the insurer to consider.
To cancel all or part of your cover log into your account or complete a Cancel your insurance form.
Change your cover
Our cover designs allow you to increase, reduce or change your cover to suit your needs.
* If you have fixed TPD cover, when you turn 61, it will be reduced each year until your turn 65 when it reaches zero (unless you're a Public Sector Division member).
How can I change my cover?
Log into your account or use the Change your insurance form to:
- apply for new cover
- increase your cover (maximum limits apply)
- decrease your cover
- change your cover type
- change your Income Protection waiting period or benefit payment period
- change your work rating.
You can also cancel all or part of your cover.
Want more cover? (with only a few health questions)
- Already have insurance with us or another fund? If you do, you may be eligible to transfer it. Complete our Insurance transfer form.
- Have you recently married, divorced, had a child (or adopted), purchased or built your home? Apply for more cover using our Life event form.
- Get more Income Protection as your salary increases. Complete our Increase your Income Protection after a salary increase form
What happens when you apply for or increase your insurance?
In some cases, when you change your cover you’ll need to provide detailed health information for the insurer to consider. You'll need to do this when you:
- apply for new cover
- increase your cover
- change your Income Protection
benefit payment period to:
- up to five years or up to age 65, or
- if you’re aged 63 or 64 and you change to up to two years.
ReviewThe insurer will review your application. They’ll consider the amount of cover you’re applying for, and look at your responses on the form(s). They may need more information - we’ll let you know if they do.
DecisionThe insurer will aim to make a decision within five business days from the date all required information is received. Once the insurer makes a decision we’ll let you know in writing.
Approved Your application has been approved
Approved with conditions
- Approved for some cover but not all
- Approved with an exclusion*
- Approved with a premium loading†
Declined The amount of cover you’ve asked for has not been approved. We’ll let you know the reasons why * An exclusion means any claims related to a specific condition or event may be excluded. For example, if you receive a right knee exclusion, this means you’ll be covered for an illness or injury that isn’t related to the right knee.
† A premium loading is an extra premium amount applied due to your medical history. At AustralianSuper we don’t apply the loading but we’ll still record it and let you know what it is. You may need to know this in the future if you transfer your insurance cover to another fund.