Everything you need to know, plus all the things you need to fill in.
Important notice
We are currently experiencing some postal delays as a result of stage four lockdown measures announced by the Victorian Government. If you've sent us a form or an enquiry via Australia Post, it may take us a little longer than usual to get back to you.
We are prioritising the following requests for you:
- pension payments
- new or existing insurance claims
- withdrawal requests (including compassionate grounds or financial hardship)
- switching to AustralianSuper
- updating your account details.
The quickest way to get in touch with us is through our website at australiansuper.com/email where you can:
- make an enquiry
- upload and send us a scanned copy of a completed and signed form, or
- make a complaint.
Or, you can contact us using the AustralianSuper mobile app messenger function or send us a live message.
- Superannuation
- Retirement
- For employers
- Insurance
- Investments
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Fact sheets(4)
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Forms(11)
Making, changing or cancelling a binding death benefit nomination - pdf, 114KB
Making, changing or cancelling a reversionary beneficiary nomination (pension members) - pdf, 129KB
Change my details - pdf, 148KB
Combine your super into AustralianSuper (retirement account) - pdf, 107KB
Give account access to my financial adviser - pdf, 63KB
Investment choice form (Retirement Income account) - pdf, 102KB
Request a full withdrawal of your account - pdf, 162KB
Request a partial withdrawal of your account - pdf, 154KB
Withholding declaration (ATO form) - pdf, 319KB
Tell us if you've retired or changed jobs after turning 60 - pdf, 83KB
Seamless Transfer your Member Direct account - pdf, 126KB
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Guides(4)
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Product Disclosure Statements(2)
Choice Income Product Disclosure Statement - pdf, 3.8MB
For people retiring and needing to draw an income from their savings in a tax-effective environment
TTR Income Product Disclosure Statement - pdf, 2.8MB
For all the finer details about TTR Income account and things you need to know.