Everything you need to know, plus all the things you need to fill in.
Important notice
We are currently experiencing some postal delays as a result of stage four lockdown measures announced by the Victorian Government. If you've sent us a form or an enquiry via Australia Post, it may take us a little longer than usual to get back to you.
We are prioritising the following requests for you:
- pension payments
- new or existing insurance claims
- withdrawal requests (including compassionate grounds or financial hardship)
- switching to AustralianSuper
- updating your account details.
The quickest way to get in touch with us is through our website at australiansuper.com/email where you can:
- make an enquiry
- upload and send us a scanned copy of a completed and signed form, or
- make a complaint.
Or, you can contact us using the AustralianSuper mobile app messenger function or send us a live message.
- Superannuation
- Retirement
- For employers
- Insurance
- Investments
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Guides(3)
Insurance in your super guide - pdf, 3.0MB
This is the guide for most members. Our AustralianSuper Plan is open to full-time, part-time and casual employees of any industry.
Public Sector Division Insurance in your super guide - pdf, 2.9MB
If you work for a Federal, State or Territory Government employer through a department, agency, government business enterprise or statutory authority, you may be a member of our Public Sector Division.
Select Insurance in your super guide - pdf, 3.1MB
For members working for employers who provide tailored insurance arrangements as part of their employment benefits.
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Forms(8)
Log into your account or use the forms below to change and apply for more insurance. If you’re a member of AustralianSuper Select you’ll find information related to your insurance here.
Change your insurance - pdf, 389KB
Cancel your insurance - pdf, 82KB
Insurance transfer - pdf, 148KB
Application for Life Event insurance cover - pdf, 139KB
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Fact sheets(5)
Applying for a payment after a member dies - PDF, 135KB
Applying for a Total & Permanent Disablement payment - PDF, 130KB
Applying for Income Protection payments - PDF, 144KB
Insurance in superannuation: Key facts sheet - pdf, 237KB
Insurance cover for younger members - pdf, 244KB